International Management Programs


Multicultural teams possess a high potential for creating new and better ideas based on their different perspectives and insights. However process losses are caused by mistrust, miscommunication, misunderstandings due to cultural differences.
Based on a general conceptual framework we can explain your likes and dislikes regarding certain work procedures and approaches and build up more successful international work teams.

Remote and virtual teams present additional management challenges and dilemmas. They have to be managed over barriers like distance, culture, time zones and technology. We need to look at ways to improve connections and at best practices in selecting the right technologies for communicating effectively.

Project Management for Multicultural and Multisite Teams

Are you running very important projects with a multinational team situated in different sites and even different countries?

- Learn to effectively manage multicultural teams with a balanced hard and soft skill approach

- Maximise productivity and improve communication habits to optimise project success

- Develop best practices that work across cultures

Provide employees who are spending the majority of their time managing projects, with the requisite planning, operating, management and communications and influencing skills, to successfully manage projects and related change activities in a Multicultural environment.

We propose this training in a form that provides optional pre-work and feedback opportunities, a workshop on the 'Hard' skills of Project Management and a workshop on the 'Soft' skills of Project Management. The workshops can also be taken as separate entities if required.

The 'Hard skills' workshop generally contains the following elements:
• The Why: Strategic Opportunities
• The What: Scope, Decision Triangle, Work Breakdown Structure, Graphic representation
• The Who: Stakeholders, Political Mapping, Project Organisation
• The When: Milestones, Activity sheets
• The What If: Risk Management Change Management
• The How Long: Scheduling
• The How Much: Return on Investment

The 'Soft skills' workshop generally contains the following elements:
• Teamwork
• Team-Roles
• Personality Preferences
• Influencing Skills
• Negotiating
• Communicating
• Multicultural and Multisite Teams

What Clients Say...
"The way the course was adapted to our emerging problems was very good."

International Leadership

Are you planning major change programs or developing your high-potential employees to be the leaders of tomorrow?

- Learn to identify and prepare high potential leaders for success

- Build communication and leadership skills needed for high level success

We provide customised workshops on Leadership, using modules from many of the other workshops that we list on this website. We have worked with major international customers to design, structure and deliver a variety of Leadership Programs for Leaders of varying age and experience. The Leadership teams start at Young High-Potentials, through Department Leaders up until Corporate Leaders.

Main Topics Covered:
• What is Leadership?
• Communication - Feedback - Motivation - Commitment
• How to deal with Change - Change Management
• Time Management - Urgent/Important
• 360 Feedback
• Myers Briggs Personality Types
• Belbin Team Roles
• How to deal with differences
• The leader as a Coach

What Clients Say...
"The goal to improve our understanding of relationship in our job has been perfectly achieved."

Teambuilding

Do you need to build new teams to run your change programs and business projects?

- Build teams with high levels of trust and efficiency

- Improve team morale and communication practices

Using interactive and experiential activities we focus specifically on developing high-performance teams that have high levels of trust and efficiency.

Main Topics Covered:
• Critical phases in the development of a team
• Roles and responsibilities
• Communication in virtual teams

What Clients Say...
"Very interesting training. Good interaction between trainers and trainees."

Coaching on Effectiveness

Do your managers need to develop themselves, but have problems fitting in the necessary training into their busy schedule?

- Highly flexible program customized to needs and schedule of managers and employees

- Improve effectiveness, influencing, and negotiating skills

One-to-one support for managers or other employees, either to deepen the learnings in previous trainings or to provide coaching and/or mentoring support through specific situations.

This offering is highly flexible and is structured to fit into the busy timetable of today's executives. Sessions are usually 2 hours in length, focused on a topic or a problem to be coached, and a program would tend to be around 10 sessions spread over several weeks if not months.

Main Topics Covered:
• The 8 habits of an efficient and effective manager
• Influencing and Negotiating
• Coaching colleagues

Meeting Facilitation

Are your meetings sometimes ineffective and do not have the hoped for return on the time invested?

- Improve time management and effectiveness of meetings

Using modern facilitation techniques we facilitate meetings and workshops of from 6 to 56 people and more! The process ensures the informing, involving and influencing possibilities of all participants, so that the level of Commitment is maximised and permanent and ends with an agreed action plan. We also provide project management of the activities contained in the plan to support and ensure implementation.

Virtual Team Management

Are you frustrated by communication problems and misunderstandings?

Do you feel you can't trust your remote business partners?


- OPEN COURSE

- 1-day workshop for supervisors, managers and project leaders

In our various workshops, we have come across similar communication problems and challenges no matter which cultures or personalities are involved. Therefore we designed an Open course which addresses specifically the problems of multicultural, virtual teams.

Virtual teams may see situations in a different way, understand and interpret them in different ways and hence act in different ways. Stress levels increase with multicultural teams more frequently disagreeing implicitly and explicitly on expectations, relevant information, and the need for particular decisions. Diversity increases the ambiguity, complexity and inherent confusion in the team's process. Communication inaccuracies and lack of trust lead to misunderstanding and decreased effectiveness. Team leaders must learn to integrate the team's diversity if the team is to function productively.

Course objectives:
• Learn to appreciate people who are different from you and understand the value of other people's contribution
• Learn to communicate effectively in order to build productive relationships
• Learn to optimise technology
• Develop common vision, goals and best practices to meet the needs of both parties

Through short presentations, discussion, interactive role-play, experiential learning and activities for immediate application at work, this workshop will help individuals understand and improve their ability to work and communicate through virtual channels. A workbook provides guidelines, checklists and exercises as well as real case studies based on the experience of the participants.

Facilitation Workshop

Do you need to facilitate discussions in different kinds of meetings (planning, decision making,
follow-up etc.)?

Do you want to ensure that everybody gets heard and contributes?

We in InterConnect believe that the most successful learning experiences are achieved through experiential events. Participants will learn best to be facilitators by being facilitators in the workshop. Over the years that we have run trainings, coached senior managers and facilitated workshops and other team-events, we have found that the participants themselves have most of the knowledge and skills that they need - we are there to set up a trusting environment, use real-life exercises, and facilitate learning.

Feedback and debrief will be given by using video sessions. Catering for all learning styles we include visual and written material with practical tips and checklists.

Topics include:
• The Role of the Group Facilitator
• Different types of meetings
• Creating the environment
• Managing difficult participants
• Using effective questions
• Meta Plan Techniques
• Large group interventions
• Open Space Technology

High Performance Team Workshop

High Performance Team (HPT)/Leadership Program

The High Performance Team (HPT)/Leadership program is designed to support the Management Teams and other teams to evolve rapidly into an HPT with the aim and benefit of creating a culture of Continuous Improvement together with a cooperative and supportive Leadership style.

Number and duration of modules
The program is divided into 3 modules – 1 day Kick-off (Getting to know each other and the program), 2 days Module 1 (Understanding Self and Team), and 2 days Module 2 (Leadership Development). Each module has pre-work, and we plan a follow up after the end of Module 2.

Key content - Structure and design of the Modules:
The design is very interactive, few slides, plenty of exercises, debriefs and discussion, time for reflection and flexible with plenty of feedback possibilities.

Pre-Work for Kick-Off Meeting - Short Bio from each participant

Kick-Off Meeting – Getting to know each other and the program
HPT – what indeed is this? HPT Culture and National/corporate culture; Competency Model and implications for the program; ‘Peek’ into MBTI and Belbin; Continuous Improvement Exercise; Overview of the entire program; Preparation for the next Modules

Module 1 Pre-Work - MBTI; Belbin Team Roles; Leadership competencies; Start/Stop/Continue 1-pager; Personal Strengths and Development Areas

Module 1  - Understand Self and Teams
High-performance teams/Kick Off review and expectations from the program (Line and Staff); MBTI with Exercises; Belbin with Exercises; Implications of MBTI and Belbin; How do I spend my time: Levels of Leadership and Leadership competencies; Start/Stop/Continue – Personal Strengths and Development areas (Gaps etc) with a longer term view
OPERA giving action plan for team and personal development; Pleasantations of the major learnings up until now; Overview of the between modules activities and next module
Desired outcomes: Action plans/projects based on personal development plans and team development plans

Between Modules - Further development of OPERA projects. Skills development using web-based possibilities

Module 2 - Leadership Development:
Review of Module 1 and presentations of status of OPERA projects; Situational Leadership; Strength Deployment Index with Exercises; Influencing Model; Developing Self and Others – HPT; Managing Conflict – Thomas/Kilmann and Car Park; Talent Management - Performance – Raising the bar; Coaching; Overview of the post module activities and links to site-programs
Desired Outcomes: Leadership toolkit; refined personal and European action plans.

Participant numbers
Delivered for a team of 15 people already. We assume that the teams will be between 10 and 16.